In the dynamic world of marketing, understanding customer behavior is paramount to success. As we venture into 2023, the landscape of customer behavior is continually evolving, driven by technological advancements, shifting societal norms, and changing market dynamics. This week's roundup explores the key trends and factors influencing customer behavior in the realm of marketing.
How do you get a person to buy a product or service? Psychology holds answers to questions that have preoccupied marketing departments for decades, particularly surrounding how to influence people and how people respond to attempts to influence their behaviors.
“Persuasion is no longer just an art; it’s an out-and-out science,” said Robert Cialdini, professor emeritus of psychology and marketing at Arizona State University, at the 125th Annual Convention of the American Psychological Association. “Indeed, a vast body of scientific evidence now exists on how, when and why people say yes to influence attempts.” <<<READ MORE>>>
As we know, 2020 weighed heavily on the U.S. and other countries as a result of a virus turned pandemic that upended our very existence — and cost us the lives of 1.8 million people and counting.
In an otherwise dark and gloomy period, a ray of light has emerged: We have vaccines being distributed around the world. Other good news is that consumer sentiment is swinging in the positive direction of vaccine consumer confidence. According to the Pew Research Center, 60% of the Americans polled in November said they would get the vaccine, up from 51% in September. <<<READ MORE>>>
Consumer behavior models may sound complicated, but they’re not. They’re a way to create a “buyer behavior story” that you can use to refine and improve your customer experience.
As a whole, buyer behavior refers to an individual's buying habits based on influences from their background, education, personal beliefs, goals, needs, desires, and more.
Businesses aim to understand buyer behavior through customer behavior analysis, which involves the qualitative and quantitative analysis of a target market. Even though this data can tell you your customer’s favorite brand of socks, it doesn’t mean much if it doesn’t tell you why they purchased that brand of socks. <<<READ MORE>>>
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